Office Accidents.

Office Injury Compensation Claims.

When we think about hazardous working environments, offices seem like fairly safe workplaces compared to somewhere like a construction site or a warehouse.

However, accidents do sometimes happen in offices, causing a variety of injuries such as sprains, fractures, and back injuries.

In any workplace, it is the responsibility of the employer to ensure that all employees are able to carry out their duties as safely as is reasonably possible. If your employer has failed in this duty of care, and you have sustained an injury in an office accident which wasn’t your fault, you may be entitled to claim compensation.

Am I eligible to make an office accident claim?

Whether you are eligible to make an office accident claim depends on several factors, including the circumstances of the accident, the nature of your injuries, and your company’s policies. In order to make a claim, the following criteria will usually need to be met:

  • The accident occurred while you were performing your job, or during a work-related activity. Accidents that happen during a break whilst on company premises may also be eligible in some circumstances.
  • The accident should be reported to your employer and documented accordingly, and you should be able to provide evidence of the injury, such as medical reports and photographic evidence.
  • The accident should be the result of conditions or actions for which your employer can be held liable, for example unsafe working conditions, poorly maintained equipment, or lack of training.

The claim should be made within three years of the accident occurring in order to meet the legal statute of limitations. There may be exceptions to this rule, but your solicitor can advise you accordingly.

Our Office Accident Claims Expertise

Here at Lanyon Bowdler we have a proven track record of successfully handling claims. Our team of highly experienced and knowledgeable personal injury lawyers have the tenacity and diligence to ensure that you receive the justice and compensation you deserve after your office accident.

We have offices in Shrewsbury, Telford, Conwy, Hereford, Oswestry, Ludlow, and Bromyard, and we are also able to handle cases remotely, so wherever you are in England or Wales, you can count on Lanyon Bowdler to deliver our comprehensive legal services, tailored to meet your needs.

Whether you have tripped over loose cabling and sustained a back injury, or had an object fall from height causing a head injury, we can help you to receive compensation, bring those responsible to justice, and also facilitate access to private medical care to aid your recovery. If you’d like to find out more about our personal injury services, please don’t hesitate to contact us and a member of the team will be happy to assist.

Legal 500

The Personal Injury Team is recognised in Tier 2 for the West Midlands in the 2025 edition of the Legal 500, which states: ‘The ‘very client-centred’ team at Lanyon Bowdler is ably led by Dawn Humphries who is based at the Shrewsbury office. Humphries excels in serious brain and spinal injuries. She is also well-regarded for her work on employers’ liability claims that arise from accidents at work, particularly at construction sites. Telford-based Debbie Humphries is recommended for her representation of clients who have sustained life-changing injuries. Phillip Roberts is at the Hereford office, and has particular experience in areas such as accident at work cases and loss of limbs claims. Associate Karen Clarke is another notable member of the practice’.

Work Highlights from Legal 500

The 2025 of the Legal 500 includes the following work highlights:

Represented claimant in PI claim against a well-known sporting activities franchise, where claimant sustained a C5 fracture of the neck rendering him tetraplegic, resulting in a claim estimated to be worth over £10m.

Represented claimant in PI claim against employer, having sustained fractures to L2, 3, 4 and 5 after falling from a roof. Contentious evidence in respect of quantum led to negotiations which successfully secured a £500,000 settlement for the client.

Represented claimant via their litigation friend in a PI claim against a defendant driver, successfully negotiating a settlement of £2.9m ahead of a liability trial.

Chambers UK

Chambers UK 2025 rank the department in Band 1 in the Midlands and states ‘Lanyon Bowdler Solicitors is a leading Shropshire firm advising on an extensive breadth of personal injury cases, including high-value RTA and accident-at-work claims. The firm is particularly experienced in acting for clients with spinal and cerebral injuries. The team is skilled in handling military cases and accidents abroad. It also works alongside clinical negligence and Court of Protection teams to fully support clients’.

Strengths

“Lanyon Bowdler has a wide knowledge base. The team are very good at responding and provide clients with a high level of support.”

“The team are always friendly and nothing is a problem for them.”

“All communication was appropriately fast and always put into suitable non-legal layman terms.”

Our Notable Practitioners

Dawn Humphries handles a wide range of orthopaedic and spinal injury claims. She is active on an array of personal injury cases, including those relating to workplace accidents and RTAs.

“Dawn is very highly regarded, clients love her and she’s very down to earth.”

“She is really on the ball and is open to having a discussion on how to improve the case.”

Debbie Humphries is highlighted for her experience in handling a full range of severe injury matters, including motor incidents and accidents at work.

“Debbie supports her clients with a balance of compassion and sector knowledge.”

Your Office Accident Compensation questions answered

What kind of injuries are sustained in office accidents?

Injuries sustained in office accidents can vary in severity and type, but some of the most common injuries include musculoskeletal injuries such as sprains and strains, eye strain and associated symptoms such as headaches. Ergonomic injuries such as RSI and carpal tunnel are common, as are electrical injuries such as electric shocks or burns from faulty equipment. Those working in an office may also develop long-term health conditions such as respiratory problems brought on by poor air quality in the office or exposure to chemicals, as well as psychological injuries such as stress, anxiety, and depression due to high pressure and burnout.

What are the most common causes of office accidents?

Office accidents, while generally less severe than those in more hazardous work environments, are still a significant concern for workplace safety, and some of the most common causes include slips, trips, and falls, faulty office equipment, poor ergonomics, improper manual handling techniques, and electrical hazards. Depending on the nature of the work carried out in the office, there may also be a risk of items falling from height due to improper storage. Accidents could also be caused due to poor housekeeping, human error, and inadequate rest breaks during the working day or between shifts.

How should my employer keep me safe from an office accident?

Employers owe their employees a duty of care to ensure the working environment is as safe as possible, and the risk of office accidents is minimised, some of the ways in which this can be done include carrying out ergonomic assessments to ensure workstations are properly adjusted, ensuring all employees are fully trained on office safety and emergency procedures, and supporting the physical and emotional wellbeing of employees. Accidents can also be minimised through effective office design and management, such as ensuring there is adequate lighting and signage, enough space for everybody to manoeuvre around the office safely, and a good housekeeping routine in place to prevent slip and trip hazards.

What duties do I have as an employee to prevent an office accident?

Whilst employers owe a duty of care to keep their employees safe, employees must also play their part in maintaining a safe office environment, this can include:

  • Adhering to all safety guidelines and protocols within the workplace
  • Maintaining a tidy workspace which is free from clutter
  • Reporting any potential hazards to your line manager as soon as possible
  • Operating all equipment as instructed and avoiding the misuse of equipment
  • Practising good ergonomics by adjusting your workstation appropriately

Taking care of your own health by eating well, getting enough sleep, and moving your body regularly to prevent strains and improve your mental and physical wellbeing

Can I be sacked for making an office accident claim?

In England and Wales, it is illegal for an employer to dismiss an employee for making an office accident claim. The Employment Rights Act 1996 protects employees from unfair treatment and dismissal when they exercise their right to claim compensation for workplace injuries. The Health and Safety at Work Act 1974 requires employers to ensure the health and safety of their employees. Dismissing an employee for raising health and safety concerns, or for making a claim, would likely be seen as a violation of this duty. Making a claim for a workplace injury can sometimes be considered a protected disclosure under whistleblowing laws if it involves reporting unsafe practices or conditions. The Public Interest Disclosure Act 1998 protects employees who make such disclosures from retaliation.

Testimonials

What our clients say.

From the first contact, the team at Lanyon Bowdler gave a fast & efficient service. They were very friendly & gave me the confidence that I had found the right solicitors. The advice given & the fast responses were beyond my expectations. The matter was resolved in no time at all.

Martyn
via ReviewSolicitors

It is a pleasure to act as a case manager for clients represented by the personal injury team at Lanyon Bowdler Solicitors. Lanyon Bowdler PI team are proactive and truly client centred. They understand the clients they represent and work tirelessly to achieve the best they can for them. Through collaborative working we have been able to achieve the best outcomes possible for our clients.

Rachel Dodwell
Community Case Management Services Ltd

As a case manager I work closely with litigation teams to ensure our clients get the expertise, support and care they need to bring them back to as close to their life pre-injury as possible. This is very often not an easy journey, and balancing the desires of the client to live their best life with collating and presenting the facts of how that life is altered, can be very challenging. Having worked alongside Lanyon Bowdler’s team for many years, I have noted it is always easier to strike this balance, when they are involved.

Shelley Lewis
AJ Case Management

Having worked with a succession of personal injury specialists at Lanyon Bowdler over the years, I have seen at first hand the top-flight legal expertise that they bring to every case and the commitment to obtaining the absolutely best result for every client. Equally importantly, I am struck by the compassion, empathy and humanity with which every client is treated. They go above and beyond to ensure their clients receive the very best representation.

Anthony Reddiford
Guildhall Chambers

The team at Lanyon Bowdler show an exceptional knowledge and understanding of their client’s needs, not just in terms of the claim that they lead, but also the emotional and personal experiences that they will have on that journey.

Jenny Whittall
JMW Ltd

Lanyon Bowdler provide seamless ongoing emotional support, information and guidance to their clients over what may be many years of a PI claim. This significantly helps mitigate the “stress” of a claim for their clients, and in my medicolegal experience puts them way ahead of other legal firms.

Professor Tony Elliott
Director UK Centre for Medico-Legal Studies

Contacted Lanyon Bowdler six months after an injury at work. They offered me several of their services, including no win no fee which I ended up choosing. The solicitor was extremely helpful, was always keeping me updated when there was news and answered promptly when asked for any updates or when I asked any questions. I was very happy with the final settlement and the advice I received proved to be the best for my case. I felt like the extra bit of care was extended to give me a good idea of the options I had to choose from which really helped to inform any decision.

Matthew
via ReviewSolicitors

From my initial approach to the final positive outcome I felt my solicitor was expending all his energy to win the case. I was kept informed throughout and was given straightforward advice on how to proceed. The end result was an acceptable outcome and the pay-out was prompt.

Eric
via ReviewSolicitors

Very friendly and quick to respond, highly recommend for anyone looking for legal advice.

Anonymous
via ReviewSolicitors

I couldn’t be happier with the service I have received over the past six years. I would highly recommend Lanyon Bowdler for legal requirements.

Jayne
via ReviewSolicitors

Since dealing with Lanyon Bowdler they have been diligent, efficient and at all times very helpful along with being structured in dealing with matters, fees and clarity on all levels. Thank you.

Michael
via ReviewSolicitors

I was clearly informed of progress step by step. The service you provided was very good.

Peter Weston
Shrewsbury

All work carried out effectively and efficiently.

Hubert Jones
via ReviewSolicitors

An excellent service with solicitors that you can talk to and who give you a clear understanding of all necessary legal implications and interpretations.

Eric
via ReviewSolicitors

From start to finish we had excellent service. Friendly, approachable and professional.

Carl Gittins
via ReviewSolicitors

Very clear, concise advice and guidance, easy to understand.

Ian Jamieson
Telford

Good service provided throughout with clear communication throughout with all options explored.

Lee

I can thoroughly recommend the highly professional and supportive service received over the last few months.

Heather
via ReviewSolicitors

Responsive, supportive, approachable, clear and empathetic.

Lisa Thacker

Professional and prompt communication. Supportive and client focused.

Lisa Thacker
Jennifer M Whittall Ltd

Whenever I have had need to contact Lanyon Bowdler I have always received a fast, concise and friendly response.

Lee Mortimer
UK Case Management

Definitely would use Lanyon Bowdler again if I need the use of a solicitor.

Mark Bowkett
via ReviewSolicitors

Smooth and efficient service from very professional firm.

Tim
via ReviewSolicitors

We were particularly impressed with the quality of work, the speed and excellent communication.

Allenby Douglas Ltd
Oswestry

Very friendly and approachable. Very good advice

Ivor Brown
via ReviewSolicitors

Great Service; Lanyon Bowdler were excellent from the outset. Straightforward and easy process. I just sat back and waited.

Paul Rowe
via ReviewSolicitors

Everything has been professional, efficient and courteous throughout and we are very pleased, both with the service and with the eventual outcome of our case. Everything was first class and exceeded our expectations. Thank you again for providing such splendid service. It is really appreciated.

Mr N J & Dr S J Browne
Llanfyllin

Contact our Office Injury Solicitors

Our Personal Injury Lawyers have been supporting claimants in Work Injury Claims for many years, consistently achieving amazing results for them.

If you have been involved in an office accident resulting in an injury, contact us today to find out how we can help you get the compensation you deserve.

Lanyon Bowdler is a firm of solicitors in Herefordshire, Shropshire, Mid and North Wales, Birmingham, and the Midlands. We often work on fixed-fee or No Win No Fee (CFA) basis, meaning the financial stress of the legal process is minimised.

We regularly act for clients on from our offices in ShrewsburyBromyardHerefordLudlowOswestryTelford, and Conwy in North Wales, helping claimants across England and Wales. Contact us today for a free assessment of your case.

Our people

Meet the team.

Dawn Humphries
Dawn Humphries
Partner
Personal Injury
Debbie Humphries
Debbie Humphries
Partner
Personal Injury
Phillip Roberts
Phillip Roberts
Partner
Personal Injury
Isabella Drummond
Isabella Drummond
Paralegal Apprentice
Personal Injury | Medical Negligence
Amanda Clarke
Amanda Clarke
Legal Support Assistant
Personal Injury
Helen Gale
Helen Gale
Legal Support Assistant
Personal Injury
Kelly Gibbons
Kelly Gibbons
Legal Support Assistant
Personal Injury
Amy Burgoyne
Amy Burgoyne
Legal Support Assistant
Personal Injury
Karen Clarke
Karen Clarke
Partner
Personal Injury
Phyllis Smith
Phyllis Smith
Senior Litigation Assistant
Personal Injury
Alexander Spanner
Alexander Spanner
Associate Solicitor
Personal Injury
Morgan Thompson
Morgan Thompson
Legal Support Assistant
Personal Injury
Cameron Petch
Cameron Petch
Legal Support Assistant
Personal Injury
Tabassum Jamil
Tabassum Jamil
Trainee Solicitor
Personal Injury
Jo Kneller
Jo Kneller
Solicitor
Personal Injury
Sarah Martin
Sarah Martin
Costs Draftsman
Medical Negligence | Personal Injury
Jane Miles
Jane Miles
Associate Solicitor
Personal Injury
Andrew Morris
Andrew Morris
Trainee Costs Draftsman
Medical Negligence | Personal Injury
Miriam Homer
Miriam Homer
Solicitor
Personal Injury
David Hughes
David Hughes
Associate Costs Manager
Medical Negligence | Personal Injury
Knowledge

Case studies.

Case Study
Grass in sunlight

Injuries Sustained to Non Dominant Ring Finger

The claimant worked for a firm of solicitors and sustained injuries to her non dominant ring finger when using a ladder ...
Dawn Humphries • 26 Feb 2024
Case Study
Lanyon Bowdler case study icon

Damages Awarded After Claimant Fell From Ladder

The claimant fractured his neck after falling from a ladder whilst spraying a wasp’s nest through a long lance and wea...
Dawn Humphries • 26 Feb 2024
Case Study
Lanyon Bowdler case study icon

Claimant Awarded £1m After Work Accident

The claimant required major reconstructive surgery and extensive rehabilitation. The claimant suffered complete loss of ...
Dawn Humphries • 26 Feb 2024
Case Study
Lanyon Bowdler case study icon

£5,000 for Work Shoulder Injury

The claimant had not received training from his employers in the use of the truck, nor in manual handling....
Dawn Humphries • 26 Feb 2024
Case Study
Lanyon Bowdler case study icon

£1m for Claimant Blinded at Work

The Serious Injury Claim settlement made provision for the fact the claimant suffered complete loss of earnings capacity...
Dawn Humphries • 26 Feb 2024
Case Study
Leaves in the shade

Falling Machinery Causes Accident at Work

As the piece of machinery was being laid down to a horizontal position, the weight overcame all involved causing the mac...
28 Jul 2023
Knowledge

Latest knowledge.

Case Study
Grass in sunlight

Injuries Sustained to Non Dominant Ring Finger

The claimant worked for a firm of solicitors and sustained injuries to her non dominant ring finger when using a ladder ...
Dawn Humphries • 26 Feb 2024
Case Study
Lanyon Bowdler case study icon

Damages Awarded After Claimant Fell From Ladder

The claimant fractured his neck after falling from a ladder whilst spraying a wasp’s nest through a long lance and wea...
Dawn Humphries • 26 Feb 2024
Case Study
Lanyon Bowdler case study icon

Claimant Awarded £1m After Work Accident

The claimant required major reconstructive surgery and extensive rehabilitation. The claimant suffered complete loss of ...
Dawn Humphries • 26 Feb 2024
Case Study
Lanyon Bowdler case study icon

£5,000 for Work Shoulder Injury

The claimant had not received training from his employers in the use of the truck, nor in manual handling....
Dawn Humphries • 26 Feb 2024
Case Study
Lanyon Bowdler case study icon

£1m for Claimant Blinded at Work

The Serious Injury Claim settlement made provision for the fact the claimant suffered complete loss of earnings capacity...
Dawn Humphries • 26 Feb 2024
Case Study
Leaves in the shade

Falling Machinery Causes Accident at Work

As the piece of machinery was being laid down to a horizontal position, the weight overcame all involved causing the mac...
28 Jul 2023
Blog

Could Jurassic Park Be Held Liable?

I thought to celebrate the release of Jurassic World: Fallen Kingdom, I would look at the responsibility Jurassic P...
Dawn Humphries • 13 Jun 2018
Accreditations

Our awards and accolades.

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