What is Mediation?
Mediation is a process where the parties agree to appoint a neutral individual to help them negotiate and resolve their dispute in a way which is acceptable to all the parties.
The mediator will hold a variety of both joint and private meetings with the parties, giving them the chance to air their own views in front of the other and on a personal basis. These meetings are used to clarify the issues, challenge the parties, help them to test the strength of their cases, to find common ground between them and to discuss settlement.
Because the mediator is neutral, he may be in a much better position to help the parties focus on the real issues, assess their case realistically, work through the emotions that might be involved in the case, help the parties settle without losing face and suggest new areas in which to explore settlement.
The process is informal and flexible, adapting to the needs of each particular case.
Over 70 per cent of cases referred to mediation settle.
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